Legal
This policy explains what Sparen Studio collects when you use this website, why we collect it, and what we do with it. We keep it short and specific, because a policy you cannot read protects nobody.
Sparen Studio is a Canadian design and technology studio. For any privacy question, or to exercise any of the rights below, email [email protected]. That address reaches the person responsible for this site.
If you complete the enquiry form, we collect your name, email address and the type of project you choose. You can optionally include a project description, timeline, budget range and how you heard about us. If you start from a project example, that choice is included with your enquiry. We also attach campaign tags from the link you used to reach the site, when present, so we can understand which advertising led to an enquiry.
When you submit the form, our server uses your IP address to limit repeated submissions. The short-lived rate-limit record expires after ten minutes. The enquiry record contains a shortened, salted digest of the address, your browser’s user agent, the referring page, a country code supplied by our host and the time of submission. We use these details to help prevent spam and investigate delivery issues.
Our host may also keep request logs and use security mechanisms to protect the site.
Submitting an enquiry asks us to contact you about that enquiry. It does not subscribe you to a promotional mailing list.
This site uses the measurement tools below; individual pages may load different tools. They may set cookies or similar identifiers when you visit. The current enquiry form does not send your name, email address or project notes as analytics event parameters.
You can restrict cookies and tracking through your browser settings or a tracker-blocking extension. Private browsing and a “Do Not Track” setting do not necessarily prevent all measurement. You can also opt out of Google Analytics with Google's opt out add on, and adjust advertising preferences inside your Meta account settings.
We do not sell your information and we do not share it for anyone else's promotional purposes. It is handled by the service providers that run this site and its measurement: Cloudflare (hosting, storage and email delivery), our email and customer-management systems, and Google, Microsoft and Meta (measurement and advertising). Each processes data on their own infrastructure under their own terms.
We may disclose information if the law requires it.
Enquiries are stored in Cloudflare’s key-value storage and sent to our email and customer-management workflow so we can respond and keep track of the conversation. Cloudflare and the analytics providers operate global networks, so your information may be processed outside your own country, including in the United States. Those transfers rely on the safeguards each provider publishes.
We keep enquiries for as long as we may reasonably need them for the relationship they started, and no more than 24 months after our last contact with you, unless you become a client and a separate agreement says otherwise. Anti abuse counters are discarded within minutes. Ask us to delete your enquiry sooner and we will.
You can ask us to show you what we hold about you, correct it, or delete it. You can withdraw consent to being contacted at any time. If you are in a region with additional rights, such as the UK or the European Economic Area, you may also have rights to restrict or object to processing and to receive your data in a portable form.
Email [email protected] and we will action it. There is no charge, and we aim to respond within 30 days.
If you are unhappy with how we responded, you can complain to the Office of the Privacy Commissioner of Canada, or to your local supervisory authority.
The site is served over HTTPS only. The enquiry endpoint is rate limited, size limited, and restricted to requests from this site. Stored enquiries are held in access controlled infrastructure. No system is perfect, so please do not send anything highly sensitive through a web form.
This site is aimed at businesses and is not directed at children. We do not knowingly collect information from anyone under 16. If you believe we have, tell us and we will delete it.
If we change this policy we will update the date at the top. Material changes will be described here rather than quietly slipped in.